Shipping
How A. RAYMOND BRASIL ships your order of fastening and assembly components.
Processing time
Orders are processed within 2 business days after payment is approved.
Methods, costs and delivery times
We ship with standard and express carriers; the cost and estimated delivery time of each option are calculated at checkout from your address.
Free shipping on orders over $99.
Delivery times are estimates and are not guaranteed.
Shipping costs at checkout
The shipping cost is shown at checkout, together with the full order total, before you pay.
Prices appear in the currency displayed at checkout.
Delivery address
Please check the shipping address before confirming your order, including the company name and receiving dock or department where applicable.
If you need to correct an address, contact [email protected] as soon as possible.
Tracking
You receive a tracking link by e-mail when the order ships.
If an order is sent in more than one shipment, you receive a tracking link for each.
Lost or damaged packages
Contact [email protected] within 7 days of the estimated delivery date, and we will resend or refund.
If a package arrives damaged, photos of the box and the parts help us resolve the case quickly.
Contact
A. RAYMOND BRASIL LTDA · [email protected] · +551938366907 · Rua Comendador Joao Lucas, 555, ANEXO 675 - Distrito Industrial Benedito Storani, Vinhedo - SP, 13288-184.